TSB Representative Launch Update – Your Playbook for Success
Hello Team, We’re officially kicking off a new wave of growth at TSB — and you’re at the center of it. Below is your all-in-one launch update to help you hit the ground running with confidence, clarity, and momentum.
What’s In Your Launch Packet:
TSB Provider Visit Video
Step-by-Step Provider Visit Document
Intro Handout for Step 1
Provider Presentation for Step 3
Clinical Leave-Behind for Step 4
Immediate Action Plan:
1
1. Prep Like a Pro
Review the PDF handout for introductory provider conversations.
Study the provider presentation carefully, including clinical support material and revenue opportunity.
2
2. Execute the Provider Visit
Present the provider overview with clarity:
Emphasize clinical benefits, ASP-driven reimbursement, and our concierge submission support.
Immediately after, transition into financial revenue review to quantify their opportunity.
3
3. Secure the LOI
Once the provider understands the financial upside, close with the Letter of Intent (LOI) to streamline compliance and registration.
4
4. Follow Up Within 48 Hours
Bring customized clinical literature tailored to their wound type and graft preferences.
Align the provider with concierge support for IVR submission, regardless of in-house billing or All In Won Med-Bill & IT partnership.
TSB Representative Guide: Provider LOI Process
Present the Opportunity
After completing the TSB Provider Presentation and reviewing potential reimbursement and clinical benefits, explain that the next step is to formalize interest through an LOI. “This is not a binding contract—it’s simply a statement that you're interested in using the products and working with TSB so we can begin aligning the proper support and registration.”
Highlight the Purpose of the LOI
Identify the provider's preferred graft type (e.g., single, double, or multilayer)
Confirm their billing method (in-house or through All In Won Med-Bill)
Lock in concierge support for patient eligibility, documentation, and IVR submission
Begin clinical literature tailoring to match the provider’s wound types and graft preferences
Help Them Fill It Out
Walk them through each field
Ensure they select graft preferences
Confirm NPI and location info
Clarify which billing model they prefer
Let them know they will not be charged or obligated—this is to ensure internal compliance and enable concierge setup.
Submit Immediately
Upload it via the TSB portal or send to your onboarding manager
Triggers registration, literature access, billing, and concierge setup
Follow-Up Within 48 Hours
Deliver tailored materials
Begin reviewing eligible patients
Assist with first IVR submissions
TSB Product & Manufacturer Overview
Preferred Graft Recommendations by Layer Type:
🟦 Single-Layer Graft – Xcell Amnio Matrix Transparent and ideal for cosmetic/superficial wounds ASP: $3,246.05 | Material: Amniotic Membrane
🟨 Dual-Layer Graft – Complete AA, RevoShield+ Moderate strength for most ulcers ASP: $3,397.40 / $1,602.23 | Material: Amniotic Membrane
Approved candidates receive registration links within 48 hours to complete their profile, including:
Verified Credentials
Healthcare Background Check
Territory & Product Preferences
Tax Information
2
Electronic Agreement
The Wound Care Sales Rep Agreement is delivered via BoldSign for e-signature, covering:
Non-Compete & Confidentiality
Transparent Commission Schedule
Compliance Training Requirements
3
Platform Access
Upon agreement approval, reps receive login credentials to MyTSBOnline.com, providing access to:
Complete Product Catalog
Provider Tracking & Commissions
Continuing Education Library
Customizable Marketing Materials
Mandatory Compliance Training
To maintain active status, all reps must complete the Medicare Part B Compliance Training, covering:
Billing & Reimbursement Regulations
HIPAA Patient Privacy Protocols
Ethical Marketing Standards
Anti-Kickback Statute Compliance
Documentation Requirements
Essential Resources for Provider Visits
Access these critical tools before meeting with potential providers. Each resource helps demonstrate TSB's value proposition and streamline the enrollment process.
1
Provider Visit Video Tutorial
Step-by-step guidance for conducting effective provider meetings.
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2
TSB Provider Visit Documentation
Complete LOI process and required forms explained.
PDF file
TSB Provider Visit
Step by Step written out.
3
Supporting Materials
Product catalog, compliance overview, and enrollment checklist.